WordPress Problem Solving

Over 20 years IT support & trouble shooting experience. No job or request is too big or too small for our WordPress experts

WordPress Updates

We help you with WordPress updates and modifications, while ensuring modifications and changes are not lost.

Template Problems

Help fixing premium, free templates, and/or theme issues causing WordPress or Mobile view to display incorrectly.

Plugin Updates

Help fixing and troubleshooting plugin update errors and plugin or theme conflicts, while not losing website data.

Shopping Cart Issues

Expert help in setting up an eCommerce Shop, converting stock from another cart, and fixing ongoing problems.

Fix Hacked Website

We Specialise in WordPress security, hack cleanup and malware removal. Get a hacked WordPress site resolved within hours.

Spam Order Attack - WooCommerce

We stop spam order fraud. If you have WordPress and/or WooCommerce shopping cart issues, we can usually resolve it same day.

One Off WordPress Support

If your website goes down for any reason, our team will quickly bring it back online.

One Off Support
Hourly AUD
WordPress Fixes and Problem Solving
(with half hour increments)
Emergency assistance
Enhance website performance
Custom work with expert developers
WordPress and plugin updates
Malware security scan & malware removal
wooCommerce assistance

Subscribe to our WordPress support services and gain peace-of-mind

Can’t afford a dedicated website maintenance person?
Our Monthly Maintenance Plan provides you with assistance when you need it at a fixed price.

We work directly with you to to resolve your WordPress and eCommerce problems.
Unlimited support for a small monthly fee.

Ongoing WordPress Support
WordPress Maintenance Plan
Monthly AUD
Monthly Website Maintenance and Management
(with minimum six-month subscription, paid monthly)
Unlimited Website Support and Website Maintenance Plan Includes:
Content Management Assistance
SEO Management
Emergency Website Assistance
WordPress and Plugin Help
WordPress Theme Updates
WooCommerce Assistance
Daily Offsite Database and Security Backups
Weekly malware and security scan & removal
Free 12-month Dedicated Hosting
(Minimum 6-month subscription, paid monthly)

Our Maintenance Services

Fix WordPress Problems, including updating from an older platform and website migration

Over time, every website develops coding errors. Our WordPress Technical Support & Development team knows WordPress inside out. We can quickly identify and fix any WordPress issue and get your website back online within the shortest possible time.

Adding New WordPress Features

If you need a new feature, plugin, or themed template, we can help you. Simply give us the details and our WordPress team will implement it for you.

Optimising WordPress for Better Performance

Having a fast website is essential if you want to provide your visitors with a great user experience, and to rank well in the search engines. We can assess your website, identify problems, and fix them.

WordPress Plugin and Theme Support

Broken themes, or plugins, can lead to your website not loading correctly, or causing the WordPress site to go down. Our WordPress support team will fix the problem for you.

WordPress Security

We can improve your website security, including SSL certificate, WordPress User Access Permission, and more, to minimise hacking or malware infections.

WordPress Backup

Includes regular backups to our secure servers, ensuring your website can be quickly recovered with least amount of damage.

WooCommerce Support

Our experienced developers will help you improve your WooCommerce website and online store, create/edit products, install/update plugins, and optimise your SEO.

Uptime Monitoring Service

We monitor your site’s availability 24/7 and notify you immediately if your website goes down or is inaccessible. Our support team will investigate the problem and ensure minimal downtime.

Full Website Management and Hosting Plan

Dedicated Server Hosting · WordPress & Plugin · Web Content  · Shopping Cart

Subscribing to our Hosting and Website Management Plan takes the pressure off you and you can relax knowing that help is there when you need it. Full ongoing support and maintenance when you need it. If you have a problem, call us and we fix it. It’s like having your very own maintenance team on site, at a fraction of the cost.

Our Full Website Hosting Services

  • We fix problems with your WordPress and other website templates and systems
  • Help with plugins and the setup, updating, customisation, and design changes to your website
  • Help optimising large files, images, videos, etc.
  • Test and improve your website security, speed, and Google Quality Score
  • Resolve hacking and intrusion problems
  • Provide personal training and backup, so you can easily manage and fix problems as they arise

Our Full WordPress Support Services

Our support covers all problems, from setup, updates, design features, customisation, backup, and management of your WordPress and WooCommerce websites.

WordPress Website Migration

WordPress migration may seem like a rather straightforward process, but often you end up with lots of issues as you finish. Whether you migrate to a new hosting, a new domain name or to a HTTPS address, there will be problems you have to tackle. We can help to minimise the website downtime, and ensure all the data and emails have been backup.

WordPress Website Recovery

Just like a hard drive, your website can crash and become lost and you may lose all the files and code. Recovering and getting your business back on track after a crash can be a long and pricey process. We will help for website recover lost or old website as well as setup backup process to avoid future problem.

Poor Quality or Incomplete Website?

We can fix your WordPress website, whatever the problem, irrespective if it is incomplete, poorly coded, slow loading, or simply does not work the way you expect, we will assess the problems and fix them for you, with our guarantee it is fixed in a timely manner and to your expectations.

Fixing Hacked WordPress Website

We help in updating your website and to resolve obvious, or potential issues that could affect the security of your website.
Our team are experts in identifying weaknesses and repairing and restoring hacked WordPress websites, including scanning, removing malicious code, and helping you gain access to your dashboard.

WordPress Website Maintenance

Subscribe to our website maintenance plan and rid yourself of all the problems of managing your website. Our plans include unlimited website fixes and management, including hacking issues, content changes, upgrading for new products, videos, images, adding new categories and page changes. If you have a website problem just call any time between 8am and 7pm, 7 days a week, and your website problems will be fixed.

WooCommerce Shopping Cart Specialists

We’re familiar with almost all popular plugins, page builders, themes and integrations, as well as with the issues they can cause. On our plans, we ensure your WordPress site runs well and quickly, is always up to date, is secure and free from vulnerabilities and malware, and is backed up many times a day.

WordPress and eCommerce Problem Solving

We have over 20 years IT support & trouble shooting experience. No job or request is too big or too small

Being hacked can be an expensive process, but if you are subscribed to our monthly hosting and support plan, we identify the problem, remove any malicious coding and malware, and get your website back up and working for you. And best of all it is included in your monthly website and hosting plan.

Our hosting and maintenance plan includes unlimited website fixes. If your website is broken, we fix it. Most customers prefer to host with us, as we ensure their website is up and running and working for them.

We can also assess your Organic SEO and/or paid Google Ads to improve response levels.

Fix WordPress & WooCommerce Website

We provide complete troubleshooting solutions for WordPress, WooCommerce, Elementor and WPBakery editor.

We also provide personal one-on-one training at all levels, helping you to manage your daily tasks and marketing targets.

Why Choose Us?

Now Technology Systems is here to help you 24/7 with any WordPress website problem or service irrespective if you are a one-off customer, or a subscriber to our monthly Website Management and Hosting Plan.

  • We work side by side with you remotely, to assist and help with your website and email issues.
  • Investigate and fix WordPress, Email, and Plug-in Issues and updates
  • Investigate and fix intrusion software and malicious malware affecting your website
  • 24/7 Support (Please be reasonable, our normal hours are between 8:30 am and 7pm daily.)
  • Provide WordPress user training
  • Assess and provide advice in respect to your Organic SEO and/or Google Paid Ads (set up and management not included)
  • If you have a problem with your website or emails, call us.

What Our Customers Are Saying About Us

Frequently Asked Questions

If you need a one-off quick fix due to your website going down, or a specific problem you need help with, we charge $99.00 per hour GST inclusive, with half hour increments. If we can’t fix it, you don’t get charged.

Or subscribe to our full Website Management and Premium Hosting Plan for $139.00 per month. Minimum six-month subscription, payable monthly. We work with you to manage and support your website, if you have a problem, we fix it at no extra cost.

Our Website Management and Premium Hosting Plan includes unlimited website fixes. If your site is broken, we fix it. If you need help with any WordPress or wooCommerce issue, just call, message, or email us for a quick response.

Yes, we can help you, or we can do it for you. It’s best to call us and discuss your needs, we can then provide a quick quote. We can update and customise your website to any level you choose, including fixing and installing plug-ins, adding booking systems, quoting systems, eCommerce, etc. If you need help, call us and we will respond immediately.

We can help with emergency fixes, (7 days service). Any issue (big or small) that cause problems with your website, just give us a call. Charged at $99 first hour, then in half hour increments. Note: If you have subscribed to our monthly plan, then emergency fixes are included at no extra cost to you.

Yes, we provide 7-day support and extended hours, up to 9pm, as part of our monthly website management plan. If you have an emergency and need help, call us. We respond quickly to priority issues.

When you subscribe to our monthly website hosting and service plan, and your website is hacked, we will immediately remove any malicious code, and restore your website from our latest backup, providing you are hosting with us. This alone could save more than the cost of your yearly subscription fees.

Yes, we have over 20 years’ experience designing and optimising websites for SEO.

We are not just web designers, we have are fully trained IT programmers, in a broad range of IT programming languages, and are WordPress and wooCommerce specialists.

Ask us for a quote that includes optimisation of your Organic SEO, page by page, whether you are targeting local business or nationwide. We can also manage your Google Ads (paid advertising). Call us and we can talk you through the process.

Yes, we provide a full hosting service. Our dedicated servers are based in a major, secure Brisbane datacentre. You save money by choosing our “hosting and website management plan” costing $139.00 per month. You get peace-of-mind, knowing we are there to solve any problems that arise. Suitable for all types of businesses, eCommerce stores, tradies, and professionals.

Contact Us

Now Technology Systems

56 Grandview Road, Jimboomba Queensland 4280 Australia

Business Hours
Monday-Sunday 8:00am – 5:30pm
24/7 Support – info@sitedesignnow.com

Tel: 0412 606 287


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    WordPress Website Support 24/7

    Over 20 years’ experience helping clients keep their WordPress websites updated and profitable. One-off, and low cost, all-inclusive, monthly maintenance and hosting plans. WordPress Website Support.

    • Fix WordPress Problems
    • Help adding Additional WordPress Features
    • Optimise WordPress for Better Performance
    • WordPress Plugin and Theme Support
    • WordPress Security
    • WordPress Backup
    • wooCommerce Support
    • WordPress Website Migration
    • WordPress Website Recovery
    • Poor Quality or Incomplete Website
    • Fixing Hacked WordPress Website